PRIVACY POLICY

USE OF PERSONAL INFORMATION.

Crafina.com collects personally identifiable information from the visitors to our website. Personal information collected may include name, email address, postal address with zip/pin code, shipping billing address login ID – password and contact number. This information is collected if you request information from us, participate in a contest or sweepstakes, and signup to join our email list or request some other service or information from us. We never use any customer related information for commercial usages.

We will collect information also about at where you are on the internet (e.g. the URL from you are visiting, IP address, domain details), your browser type, location of country, visited pages details of CREAFINA.com website at the time of visiting, the advertisements you clicked on. We may collect this information even if you do not register with us. None of this data is of a personal nature and will help us improve the quality of our service.

We may use your phone number to help you resolve your queries while shopping. We notify you about our updates and promotional schemes through SMS or email on your mobile number/ email ID provided to us during the time of registration. You can inform us if you wish to stop receiving these mailers. We share your personal information with specific employees who are involved in the execution of your transaction and any employee who violates our privacy and/or security policies is subject to disciplinary action.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Customer Reviews and Testimonials:

We will use all the testimonials and reviews given by customer on our web site which may contain personally identifiable information. If you would like to have your testimonial or review removed from our site, you have to mail us on support@creafina.com.

Card Information:

For all online transactions information is securely collected by relevant payment gateways. Our payment gateways are dedicated to keeping your account safe and secure. With the industries advanced encryption, fraud prevention and protection policies, once your information reaches our payment gateways it resides on a server of payment gateways that are heavily guarded both physically and electronically.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Announcements regarding services of CREAFINA.COM

We will mail / SMS for site updating to our customers by using our data base. We ask for a user’s email address for the purposes of providing this information. If personal identifiable information changes or If you don’t want to receive any update from us. You can email us support@creafina.com. If you don’t want the details, you can deactivate your account.

Service Providers

We use other third parties such as a subsidiary shipping company and a payment gateway company to bill you for goods and services. We are using live chat option to assist you for customer’s queries / questions while using our site related queries or regarding your order. When you will sign up in CREAFINA, we will share your provided personal information as essential for the third party to provide that service.

Legal Disclaimer

We reserve the right to disclose your personal recognizable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. CREAFINA reserves the right to make changes in this privacy policy.

Agreeing to Terms

If you do not agree to CREAFINA Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

 

Terms and Conditions

Welcome to CREAFINA. The CREAFINA- Website is owned and operated by CREAFINA PVT LTD (herein for brevity referred to as “CREAFINA”). By using or registering for CREAFINA.com, users and the entities or persons they represent (“User” or “Users”) agree to be legally bound and abide by the terms, conditions, and notices set forth or referenced herein and any other condition displayed on any of the pages of the CREAFINA Website (collectively, the “Terms”). CREAFINA reserves the right to change, alter, modify, and amend these Terms, from time to time, at its sole discretion without serving any notice to you (“Modifications”). The amended terms and conditions shall override the Terms to extent any such amended term is inconsistent or repugnant to these Terms and all Users shall be bound by such amended Terms. You can review the most current version of the Terms at any time at our website. Your continued use of the CREAFINA Website following the posting of any Modifications constitutes acceptance of the same. If you do not agree to these Terms, as amended from time to time, please do not access or avail of the Services provided or use the CREAFINA Website. The use of the term Representatives shall include CREAFINA’s employees, sponsors, directors, officers, shareholders, representatives, subsidiaries, advertising, promotion and fulfillment agencies, consultants and advisors).

• This site is owned by CREAFINA PVT LTD Beawar, Rajasthan, India. No material from this site or any other website owned, operated, controlled or licensed by CREAFINA PVT LTD Beawar, Rajasthan, India  and/or associates or sister concerns may be copied, reproduced, republished, transmitted, downloaded, uploaded or in any other manner for commercial use or otherwise without written permission of comBeawar, Rajasthan, India. Violation of this condition is a violation of copyright and other proprietary rights of CREAFINA.com and or their associates or sister concerns or affiliates.

Registration

In consideration of your use of on line information resources, products, web directory(ies), index(es), general materials and data, including, but not limited to, search services, suggestions and other content (including third party information, products, materials and content) (collectively, all the services provided to you the User, from time to time whether online or offline referred to as the “Services”), you represent that you are a holder of credit card/debit card or such facilities provided by banks and undertake and agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the CREAFINA Website’s registration form (such information being the “Registration Data”) and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or CREAFINA.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, CREAFINA.com has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). “

Member Account, Password and Security

You will receive a password and account information upon registering with us, and you agree that with respect to your account and password that you: are responsible for maintaining the confidentiality of your password and account are fully responsible for all activities that occur under your password or account. You will immediately notify the CREAFINA Website of any unauthorized use of your password or account or any other breach of security; and shall be fully liable for all use of your account, including any unauthorized use of your account by any third party including the content of your transmissions through the CREAFINA Website. Agree that you are entirely responsible for any and all activities that occur under your account and will ensure that you diligently exit from your account at the end of each session. CREAFINA will not be liable for any loss or damage arising from any misuse of your password by any person due to any reason whatsoever. Please understand and acknowledge that CREAFINA cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

 

• com reserves the right to accept or reject the order at its’ sole discretion. Once your “order” is accepted, the acceptance will constitute a binding contract between the user and CREAFINA.com
• Normally an order once placed cannot be cancelled by the buyer. However, in a rare case of we accepting the cancellation request from the customer, he/she will have to bear the money transaction charges like bank charges, Exchange rate fluctuation etc.
• Refund for payment due to any cancellation of order(s) will not be made.
• The charges quoted are inclusive of delivery, packing and forwarding but not inclusive of taxes and levies there on, if applicable.
• com reserves the right to increase, decrease, alter, and change the prices of the products/items on online sale.
• If you choose Credit Card as the mode of payment, your name as purchaser should be the same as mentioned on your Credit Card being used for making payment for the purchases.
• The postal address (es) at which delivery/ries of a product(s) is/are expected should be correct, complete and include landmarks if possible.
• Address(es) containing only or with PO Box(es) number(s) is not acceptable.
• com neither warranties nor guarantees delivery/ries of the product(s).
• com is not liable for any damages due wrong deliveries on account of incorrect name(s), address(es).
• Acknowledgement given through writing name or signature or a stamp or a combination of any of the stated above on the slip provided by the Courier Service towards receipt of a package to the person delivering the package shall remain the conclusive proof of acceptance of the package through courier. Email replies will be sent to the user as proof of delivery.
• com is not liable to pay any damages due to non-delivery on account of non-availability of the receiver.
• com will make all attempts to deliver ordered item/product on the desired/expected dates. In case of a national holiday or a government holiday, the delivery will be made on the day following the holidays. Any delay in delivery will not entitle the user/receiver to any damages or compensation.
• com is not liable for any damage(s) in case of deterioration in the quality of the perishable items/products due to delays.
• com nor the is not liable for any damages(s) neither to the user nor to the receiver due wear & tear, breakage, defacing of the product or package during the transit.
• com reserves the right to alter, append, amend, change and revise any of the terms & conditions or a part thereof state herein above at any point of time.
• The user agrees that CREAFINA.com will not be liable for any default, delay or lapse occurring due to reasons of force majeure including war, risk, strike, theft, tempest, terrorist strikes, change of law or any act of God.
• The above terms & conditions and disputes arising there from shall be governed by and construed in accordance with the laws of Republic of India and subject to the jurisdiction of competent courts at AJMER alone.